FAQ

Frequently Asked Questions


Q) Are you shoes 100% Authentic?

A) Yes, ALL of our shoes are 100% authentic and are ALL purchased from Authorized Nike Vendors and Retailers! We do NOT buy shoes from overseas or early release sites as we are NOT willing to take the risk of selling you anything thats not 100% authentic without any doubts.

Q) How long after I place my order will my shoes be shipped?

A) All orders are shipped within 1-3 Business days after your order has been placed. To give you a general idea it usually takes 24-48 hours to get your order out.

Q) Does my order come with Delivery confirmation? Signature confirmaton?

A) Delivery signature confirmation is STANDARD on all orders.

Q) How do I track my order?

A) Tracking is sent to your paypal email, please check your email inbox and junk mail (spam) as sometimes the email is recongized as such by your email system.

Q) Do you have a Store location?

A) No, at this time we are only online.

Q) How often do you get new merchandise?

A) We are out working with vendors on a daily basis to get new merchandise! We also deal with collectors in buying their collection so we can bring you older sneakers as well.

Q) How often do you restock shoes?

A) We never know when or if we will restock certain models. Like stated before, many of our limited shoes are bought ONLY from corporate store/online like Adidas,Nike,Finishline,Footlocker,Footaction,Champs,Etcs. To provide 100% Authenticity we never purchase from individual sellers or eBay.

For Any other question please feel free to email us at kixland@gmail.com